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INTERMEDIATE TRAINING 3 - 4 Hours
Intermediate Training is for users ready to exploit Commander’s full power.

 

• OVERVIEW

• TRAINING
   INTRODUCTION
   LOCATION
   FRONT OFFICE
    - BEGINNER
    - INTERMEDIATE
    - ADVANCED
    - WEB ACCESS
    - COMMANDER TIPS & TRICKS
    - WHAT'S IN IT FOR AGENTS
   BACK OFFICE
• RELATIONSHIP PLAN
• WEBSITE DEVELOPMENT
• EVENT CALENDAR


Upon completion, the students will be fully familiar with system configuration as well as day-to-day operation of quick!Office Commander. REQUEST THIS COURSE HERE
  • System configuration – personalizing your system
  • Terminating employees and what else needs to be done
  • Recording In/Out Status with additional note
  • Message forwarding – setting up and reviewing
  • Finding old messages (by date, name or number)
  • Using Standard Messages and External Agents Database
  • Using Temporary and Dedicated Groups
  • How Support Staff and Sale Associates benefit from listing Audit
  • Feature Sheets: different formats available and how to modify
  • Booking and Confirming Appointments Effectively
  • Maintaining information about Sales Associates from other companies
  • Finding the last 50 appointments booked at your station in case you forgot
  • Listings to Expire
  • Agent Station Bulletins
  • Printing and sending reports via e-mail
  • Tracking and reporting on supplies taken
  • Using reports to manage the office more efficiently