Learning tips and tricks to use the system to enhance productivity and recruit/retain business associates, includes Showing Feedback and MLS Integration. REQUEST THIS COURSE HERE

This course is usually taught at an authorized training center, in which case your staff will participate in a classroom session with others. A minimum of 6 students is required to confirm a course at Leading Edge's site. Private sessions at your office are available for a fee which includes travel charges.

Configuring your System - Deciding how Commander will work for your company

• Global: allow MLS Import to update e-mail address
• Selecting the questions to be sent for your company
• Appointment: Override office contact on seller confirmation slips
• To display their name or not - that is the question
• What is the best password to use?
• Deciding on the minimum notice for appointments requested by agents online or via Commander 4
• Controlling the number of messages to display upon login
• Activating and configuring Showing Feedback WEB options
• MLS secure online showing requests - setting up; will your office allow duplicate appointments?
• Configuring to allow agents to change their information
• Deciding what to allow agents access to
• Multi-branch configuration - allow agents from other branch to view information across branches or not
• Block lists - how they get generated and what do they mean?
• Changing the fonts and colours of what your agents see on WEB access enables you to customize your package with little effort

MLS Integration

• Activating the MLS feature
• Setting your minimum hours for showings
• How it works and how can you be assured it is secure
• How to know the appointment was entered online
• How to promote using On Line Appointments to showing agents

Showings and Showing Feedback

• Opt Sales Associates IN/OUT of receiving feedback requests
• Opt your own Sales Associates in to send showing feedback. Remember that some offices CHARGE FOR THIS SERVICE enabling you to recover your investment in this technology
• Create a letter and set the time range for sending requests for feedback
• Automatically and optionally notify your Sellers of showings
• Automatically and optionally notify your Sellers of showing feedback received
• How to monitor showing Feedback received as an agent
• How to monitor showing Feedback received as an office manager

Amazing Reports that help you streamline, recruit and retain

• Supply tracking and inventory control reports
• Call forwarding report to send your Answering Service
• Daily Activity Report displays activities for selected date. Total of new listings, price changes, status changes, listings to expire, licenses to expire, total of appointments taken and total of registered offers
• Top 10 shown properties
• Top 10 showing companies
• Top 10 showing agents
• Target Market Analysis. This report provides a detailed breakout of the number of listings within the price range, and how many showings listings in that price range received in the time frame you specified. Included is the % of total listings and showings.

Neat Tips & Trick to cover if time allows & prioritized by the group's interest level

• Messaging: enable multiple message pad
• Generate Office Lead message to be page to agent on duty
• Listings: Drop down options to select the action for <Enter> key
• Record registered offers with a few simple clicks in addition to withdrawals of registered offers